Shop Manager

Disabled Workers Co-operative; Whitley Bay; On-site; GBP 24,000; Full time

Job summary

A progressive charity shop in Whitley Bay is seeking a Temporary Shop Manager for a 3-month fixed term. The successful candidate will have a passion for retail and fashion, demonstrating strong commercial acumen, customer focus, and team leadership skills. Responsibilities include managing shop operations, stock processes, and volunteer training. The role offers a full-time salary of £23,581.58 annually, alongside an array of benefits including 35 days annual leave, flexible working opportunities, and professional development.

Benefits

35 days annual leave

Flexible working

Company pension

Excellent training and career development

Wellbeing incentives

Qualifications

• Experience running a shop or interest in stepping into management.
• Passionate about retail and fashion.
• Ability to lead a team and motivate volunteers.

Responsibilities

• Run the shop using creativity and flair.
• Manage stock processes and create displays.
• Recruit and train volunteers.

Skills

Commercial acumen

Customer focus

Team player

Attention to detail

Microsoft Office proficiency

Job description

Overview

JobDescription : Shop Manager, Fixed term for 3 months. Starting full-time salary £23,581.58 a year (£12.96 per hour). Whitley Bay NE26 2DN.

Make a real difference to the lives of disabled people.

The role

Full time, Fixed term for 3 months. Scope's Whitley Bay shop - 198 Whitley Road, Whitley Bay, NE26 2DN.

As Temporary Shop Manager of Scope's Whitley Bay shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different. You might generate and process stock, design an eye-catching window display, recruit and train volunteers, and face a range of challenges. Relevant retail experience with a great attitude and willingness to learn is important.

About you

As Temporary Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’re seeking a management role as the next step in your career.

To be successful in this role, you will:

• Be commercial
• Have a can-do attitude and always put the customer’s needs first
• Be a dedicated team player with a strong work ethic
• Have excellent accuracy and attention to detail
• Be proficient in the use of Microsoft Office

Please explain in your application, with examples, how you meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate team. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise funds to deliver an Equal Future for disabled people and their families.

Shop hours

Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Part-time hours are on a seven-day rota.

Our values

Values: pioneering, courageous, connected, open, fair. By living our values and trusting each other, we empower our colleagues to make decisions and spark creativity for innovation.

Job Requirements

Application Instructions:

Disabled candidates: We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our Disability Confident Leader commitment. Please indicate in your application that you are applying under the Offer an Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments, please email us via our website. You can find more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion: At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We encourage people of colour and other underrepresented communities to apply. We value each person as an individual and will treat everyone with dignity and respect. We are a disability equality charity and strive for an accessible and inclusive culture. You can find out more about our approach on the Scope website.

Scope benefits

We offer a wide range of benefits including:

• 35 days annual leave
• flexible working (where possible)
• company pension
• excellent training and career development
• strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• wellbeing incentives like a discounted gym membership, cycle to work scheme, and more

We are diverse and strive to create an equal future with all disabled people. We campaign to transform attitudes to disability and inspire action.

How to apply: Please visit our website and apply online at the following link. Successful candidates will be subject to an enhanced DBS check. Application closing date: 07/11/2025.

Address: Recruitment, Scope, Whitley Bay, NE26 2DN

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The Disabled Workers Co-operative Ltd. Reg No. 4418227