Shop Manager

Age UK; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charitable organization is seeking a Shop Manager for their Houghton Regis store. The role involves managing day-to-day operations, leading a team of staff and volunteers, and maximizing store sales. Candidates should have experience in a performance-driven retail environment, managerial skills, and the ability to handle stock. It offers a chance to contribute to a worthy cause that supports older people across the UK while benefiting from an excellent package.

Benefits

Excellent benefits package

Qualifications

• Proven experience in a retail/customer centric environment.
• Strong managerial skills to lead a team.
• Ability to lift and carry bags of stock up to 10kg.

Responsibilities

• Manage day-to-day operations of the store.
• Lead, train, and develop staff and volunteers.
• Maximize store sales and profits.
• Ensure excellent customer and donor experience.

Skills

Experience in performance driven retail

Team management

Ability to motivate self and others

IT literacy

Job description

Shop Manager – Houghton Regis Store (Bedfordshire, LU5)

We are recruiting for a Shop Manager to manage the day‑to‑day running of our Houghton Regis store (Bedfordshire, LU5). As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience. This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

Requirements

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills