Shop Manager

AVS Newcastle ltd; Paignton; On-site; GBP 20,000 - 24,000; Full time

Job summary

A charity organization in Paignton is looking for an enthusiastic Shop Manager to lead their retail team. The ideal candidate will have supervisory retail experience and proven management skills. This role involves providing a brilliant shopping experience, managing financial targets, and training new staff. The organization offers flexible working options, annual leave, and various employee benefits, promoting an inclusive work environment.

Benefits

Flexible working options

36 days annual leave

Up to 6% contributory pension

Career & learning opportunities

Employee discounts

Wellbeing support

Cycle2Work scheme

Qualifications

• Ability to inspire and develop a team.
• Entrepreneurial mindset to work with targets.
• Comfortable with organizational and cash handling duties.

Responsibilities

• Lead a team providing excellent shopping experience.
• Coordinate shop activities on the floor.
• Design the shop layout to connect customers to the cause.
• Achieve financial targets and train new staff.
• Represent the organization to a high standard.

Skills

Retail experience at supervisory level

Outstanding customer service

Proven management skills

Proficiency with computers

Ability to promote the shop in the community

Job description

Overview

Location: Paignton

Salary: £23,850 per annum

Hours: 35 per week

Contract: Permanent

Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful. - Nada, Shop Manager

Responsibilities

• Leading a team that provides a brilliant shopping experience for your customers.
• Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
• Designing the perfect layout and environment that helps connect customers to our cause.
• Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
• Representing the British Red Cross to a high standard and embodying our core values.

Qualifications

• Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organizational and cash handling duties.
• Ability to get the best out of people with proven management skills to develop and inspire your team.
• Entrepreneurial mindset with the ability to work to targets and use initiative to achieve results.
• Proficiency with computers and proven IT skills.
• Commitment to the British Red Cross cause and the ability to promote the shop in your community as the charity retailer of choice.

Application Details

Interested? The closing date for applications is 23:59 on Thursday 6th November 2025.

Benefits

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders.