Shop Manager

The Air Ambulance Service; Oundle; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dedicated charity organization in Oundle is seeking a Shop Manager to oversee store operations and lead a diverse team. The ideal candidate will have proven retail management experience, strong leadership skills, and the ability to maintain high service standards. This role is crucial for achieving income targets and supporting a mission-driven team. Join us to make a meaningful impact in our community.

Benefits

Enhanced annual leave

Additional annual leave purchase options

Enhanced sick pay

Life assurance

Discount schemes

Qualifications

• Proven experience in retail management or a similar customer-facing role.
• Strong leadership and team management skills.
• Ability to pay attention to detail and work to fixed deadlines.

Responsibilities

• Lead and manage the day-to-day operations of the Oundle store.
• Motivate and manage a diverse team including volunteers.
• Ensure income targets are met in line with organisational objectives.

Skills

Retail management experience

Strong leadership skills

Experience with volunteers

Sales target achievement

Multi-tasking

Attention to detail

Job description

Join Our Lifesaving Team

Shop Manager – Full Job Description

Location

Oundle, Northamptonshire, PE8 4EF

Hours

Full Time, 40 hours per week

Benefits Summary

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• EDI network opportunity (click here — EDI — The Air Ambulance Service)

We’re on the lookout for a creative, motivated, and customer-focused Shop Manager to join the team in our Oundle Shop.

If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What You’ll Be Doing

To lead and manage the day-to-day operations of our Oundle store, ensuring income targets are met in line with our organisational objectives.

The shop manager will motivate and manage a diverse team including volunteers, ensuring excellent customer service is delivered whilst maintaining high standards of presentation and efficient stock rotation.

What We’re Looking For

• Proven experience in retail management or a similar customer-facing role.
• Strong leadership and team management skills
• Experience working with volunteers
• Proven ability to meet sales targets and manage budgets effectively
• Ability to multi-task and thrive in a fast-paced environment.
• Ability to pay attention to detail and work to fixed deadlines.
• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.

What’s In It For You

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

• Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.