Shop Manager

Farmfoods; London Borough of Hillingdon; On-site; GBP 32,000 - 47,000; Full time

Job summary

A well-known grocery retailer in West London is looking for a shop manager. The role involves leading a team, ensuring great customer service, and managing shop operations. You will receive a competitive salary, training opportunities, and a range of benefits including a staff discount and workplace pension. Candidates should have strong leadership skills and previous managerial experience.

Benefits

30 days holiday

15% staff discount

Free life assurance

Workplace pension

Smart uniform

Qualifications

• Ability to work in a busy environment and motivate a small team.
• Customer service orientation and efficient shop management.
• Full driving licence is desirable.

Responsibilities

• Motivate and inspire the team to provide great service.
• Manage recruitment, induction, and development of the team.
• Accountable for shop operations and customer care.
• Control costs and report to the area manager.
• Maintain cleanliness and safety standards.

Skills

Excellent leadership skills

Ability to motivate people

Strong interpersonal skills

Trustworthiness and reliability

Managerial experience

Job description

Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops.

Responsibilities

• Motivate and inspire your team to run an efficient shop and provide a great service to our customers.
• Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business.
• Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
• Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.

Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers.

A friendly, positive, hardworking approach to work.

Qualifications & Requirements

• Excellent leadership skills with the ability to motivate people in a busy and challenging environment
• To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with.
• To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Experience as a manager or assistant manager.
• A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply.

Opportunities & Training

There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.

Position Details

We are looking to recruit a new shop manager for one of our shops in West London. We offer a permanent full time position working a variety of shifts, 5 days from 7 each week.

Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & Benefits

The salary offered for this position is between £32,944.97 - £46,483.67 on a 45 hour contract.

• 30 days holiday each year.
• Great training and development opportunities.
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
• A smart uniform.
• Free life assurance.
• Workplace pension.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.