Shop Manager

Farmfoods; Gravesend; On-site; GBP 34,000 - 48,000; Full time

Benefits offered by this job

6 weeks holiday

15% staff discount

Staff benefits package

Smart uniform

Job summary

Farmfoods is seeking a Shop Manager for a full-time position in Gravesend. The role involves leading a 45-hour, 5-day week and delivering excellent customer service while managing a small team. Flexibility for weekends is required, with a competitive salary and extensive staff benefits.

The successful candidate will oversee recruitment, coaching, and daily shop operations, ensuring costs are controlled and standards are maintained to meet KPIs and a high standard of service.

Qualifications

• Proven management experience in a fast-paced retail environment.
• Strong leadership and people-management skills.
• Willingness to work on weekends and full-time flexibility.

Responsibilities

• Lead day-to-day operations of a busy Farmfoods shop.
• Motivate and develop the store team to deliver great service.
• Recruit, induct and coach staff, building pipeline of talent.
• Ensure customers are looked after and shop is clean and safe.
• Control costs including shrinkage, waste and payroll to hit KPIs.
• Maintain high standards in customer service, cash handling, stock, merchandising.

Skills

Leadership

People skills

Reliability

Team management

Staff recruitment

Job description

Shop Manager - Full Time

• Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

• Hours: 45 hours across 5 days per week.
• Pay: £34,262 - £48,343.08 per annum.
• Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

We are looking to recruit a new shop manager for our shop in Imperial Retail Park, Gravesend. We offer a permanent full time position working a variety of shifts, 5 days from 7 each week.

Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & benefits:

The salary offered for this position is between £34,262.76 - £48,343.08 on a 45 hour contract.

In addition to your pay you will also benefit from:

• 30 days holiday each year.
• Great training and development opportunities.
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
• A smart uniform.
• Free life assurance.
• Workplace pension.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

As one of our shop managers you will:

• Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops.
• Motivate and inspire your team to run an efficient shop and provide a great service to our customers.
• Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business.
• Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
• Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.

You will need:

• A friendly, positive, hardworking approach to work.
• Excellent leadership skills with the ability to motivate people in a busy and challenging environment
• To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with.
• To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Experience as a manager or assistant manager.
• A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply.
• To complete a Basic DBS check (England/Wales) or Disclosure Scotland check (Scotland) if hired for the advertised position which will be sent to you via email and confirm if you have any previous or unspent convictions. Your employment is subject to a satisfactory check.

More than just a job:

There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.

A bit about us:

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience.

Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers.

Contract information:

Position: SM, Hours: 45, Days: 5