Shop Manager

Allscreens Nationwide Ltd; Cardiff; On-site; GBP 17,000 - 19,000; Full time

Job summary

Cards for Good Causes, the UK’s largest charity Christmas retailer, is recruiting Shop Managers for the 2026 season in Cardiff and surrounding areas. Temporary roles run October to December 2026 with both full-time and part-time hours available, and teams may share the role with another Shop Manager.

You will lead volunteers, manage shop operations, promote the shop locally, drive sales, and build relationships with venues and community groups.

Qualifications

• Experience in a customer-facing environment is essential.
• Ability to work on own initiative and lead a team of volunteers.
• Strong organisational and time-management skills are needed.
• A proactive communicator who keeps everyone informed.

Responsibilities

• Lead and support a team of volunteers in a seasonal shop.
• Promote the shop within the local community and drive sales.
• Build positive relationships with the venue, volunteers and Regional Manager.
• Adapt to changing needs of a busy seasonal operation.

Skills

Customer service

Initiative

Organisation

Team leadership

Communication

Relationship building

Commercial awareness

Sales drive

Community engagement

Adaptability

Job description

Temporary: October – December 2026 | Full-time and Part-time Hours Available | £12.71 per hour

About Cards for Good Causes

Cards for Good Causes is the UK’s largest multi-charity Christmas retailer, selling cards and gifts on behalf of more than 200 UK charities and good causes.

In the last 10 years, Cards for Good Causes has given £19.4 million to charities and good causes.

Every Christmas, we open a network of seasonal shops across the UK, supported by our fantastic Shop Managers and volunteers. Our shops operate for a relatively short but very important trading period, and our teams play a key role in helping us raise as much money as possible for the charities and good causes we support.

We are now looking for enthusiastic and organised Shop Managers to join our team for the 2026 Christmas season.

Full-time and part-time hours are available, and our shops can be managed by more than one Shop Manager, making this a great seasonal opportunity for candidates looking for flexibility.

Are you the right person for the job?

We’re looking for someone who:

• Has experience in a customer-facing environment
• Is confident working on their own initiative
• Has good organisational and time-management skills
• Can lead, motivate and support a team of volunteers
• Is a strong communicator who understands the importance of keeping everyone informed
• Can build positive working relationships with the venue, fellow Shop Managers, volunteers and Regional Manager
• Has good commercial awareness and can help drive sales
• Is enthusiastic about promoting the shop within the local community
• Is confident approaching local organisations and building relationships
• Can respond positively to the changing needs of a busy seasonal shop
• Shares our passion for supporting charities and good causes

Previous retail or charity experience would be an advantage, but just as important is having the right attitude, enthusiasm and ability to work with people.