Shop Assistant – Community Retail with Impact

The Children's Society; Metropolitan Borough of Solihull; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

36 days' annual leave incl. bank hols

Enhanced maternity/paternity leave

Pension match up to 8%

Free counselling service

Skills development opportunities

2 days volunteering time per year

Job summary

The Children's Society Shirley shop in Solihull is seeking a Shop Assistant to join our Retail Domain. You will support the shop manager, deliver excellent customer service, engage with the local community, and help generate income, including online selling.

This permanent, full-time role requires a confident, proactive person who can work weekends and Bank Holidays as part of a small team, contributing to the shop's ongoing success and impact.

Qualifications

• Retail experience and a can-do positive approach.
• Excellent people skills and customer service ability.
• Good IT skills and comfortable using basic software.

Responsibilities

• Support the shop manager and team to deliver excellent customer service.
• Drive shop profits and community engagement, including online selling.
• Supervise team as required to ensure smooth shop operations.

Skills

Retail experience

Customer service

IT skills

Job description

The Children's Society Shirley shop in Solihull is seeking a Shop Assistant to join our Retail Domain. You will support the shop manager, deliver excellent customer service, engage with the local community, and help generate income, including online selling.

This permanent, full-time role requires a confident, proactive person who can work weekends and Bank Holidays as part of a small team, contributing to the shop's ongoing success and impact.