Shipping Coordinator

Randstad Delivery; Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics company is seeking a meticulous Shipping Coordinator to join their team in Peterborough. This role involves checking shipments, preparing documentation, arranging transportation, and managing imports/exports. A strong commitment to accuracy and customer service is essential. Candidates should ideally have a degree or equivalent experience, along with proven knowledge of logistics and compliance. The position offers a pay rate of up to £15.35 per hour with standard working hours.

Qualifications

• Proven knowledge of import/export procedures, customs regulations, and documentation.
• Working knowledge of transportation and logistics.
• Strong commitment to accuracy and attention to detail.

Responsibilities

• Check incoming shipments for quantity, quality, and condition.
• Prepare invoices and shipping documents.
• Arrange transportation of goods and resolve shipping problems.

Skills

Attention to detail

Customer service skills

Problem-solving

Flexibility

Ability to work collaboratively

Education

Degree or equivalent experience

Tools

Inventory management software

Distribution Requirements Planning (DRP)

Job description

We are looking for a meticulous and proactive Shipping Coordinator to join our clients team. The primary function of this role is to receive, verify, and process shipments efficiently and accurately.

Contract: 12 months

Pay Rate: Up to £15.35 per hour

Hours: 08:00-16:00 Monday-Thursday, 08:00-15:30 Friday. Some slight flexibility on start/finish times is available.

Location: Peterborough, on site 5 days a week

Responsibilities

• Checking incoming shipments and products for quantity, quality, and basic condition to ensure they align with the original order.
• Preparing invoices, shipping documents, and mailing labels.
• Arranging the transportation of goods, ensuring on-time shipments, and anticipating or resolving shipping problems.
• Managing import/export processes, including handling customs clearance for imports and ensuring compliance for exports.
• Completing all required import or export documentation.
• Keeping detailed records for all incoming and outgoing shipments.
• Working with real-time inventory software to move supplies where needed.
• Arranging for adjustments or replacements for any lost or damaged merchandise.
• Moving shipments to the proper internal departments.
• Providing excellent service to both internal and external customers and resolving common problems.
• Documenting customer complaints in a timely manner.

Desirable Skills and Qualifications

• A degree or equivalent experience is desired.
• Proven knowledge of import/export procedures, tools, and practices, including customs regulations and documentation.
• Working knowledge of transportation and logistics, including arranging shipments.
• Experience with Distribution Requirements Planning (DRP) and inventory management software.
• A strong commitment to accuracy and high attention to detail.
• Excellent customer service skills with the ability to respond to requests with a sense of urgency.
• Strong problem-solving skills, with the ability to identify issues and develop resolution alternatives.
• Flexibility and adaptability, with the ability to adjust to changing assignments and processes.
• Good interpersonal skills and the ability to work constructively and collaboratively with others.

Randstad Business Support is acting as an Employment Business in relation to this vacancy