Shift Technician

Thames Water; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water utility company in Greater London is seeking a Process Technician to join their Operations team. This front-line role involves maintaining and improving strategic pumping stations, conducting routine checks, and ensuring safety standards. The ideal candidate should be self-motivated, possess excellent communication skills, and have a full UK driver's license. The position offers a competitive starting salary of £28,335 along with various benefits including days off and pension contributions.

Benefits

Competitive salary

24 days holiday per year

Contributory pension plan

Personal medical assessments

Performance-related pay

Generous parental leave

Wider benefits scheme

Qualifications

• Ability to perform routine checks and maintenance on pumps.
• Knowledge of health and safety standards.
• Experience with mechanical equipment operation.

Responsibilities

• Conduct routine checks and maintenance at pumping stations.
• Participate in a standby rota for emergencies.
• Monitor plant performance and troubleshoot issues.

Skills

Mechanical interest

Communication skills

Problem-solving

Teamwork

Self-motivated

Education

Full UK driver’s license

Job description

About the role

We have an exciting opportunity for a Process Technician to join our close‑knit Operations team within Strategic Pumping and Trunk Sewers. You’ll play a vital role in maintaining and improving our strategic pumping stations across North‑West London, while supporting larger‑scale projects.

We welcome applications from candidates outside the sector who can bring fresh ideas and perspectives. A deep interest in all things mechanical would be an advantage.

This is a front‑line role, ensuring all plant and equipment at our pumping stations and trunk sewers are safe, efficient, and ready for operation.

What you’ll be doing as the Shift Technician

• Carrying out routine checks, basic planned maintenance, and troubleshooting to keep pumping stations running smoothly.
• Participating in a 1‑in‑6 standby rota, staying in a provided flat at Lots Road Pumping Station during your standby week (you will receive 3 days off in lieu after each first‑call shift is completed).
• Acting as compulsory second call in a 1‑in‑6 rota – you will be called out during extreme weather events, where Lots Road Pumping Station would become overwhelmed by rainfall; no requirement to stay in flat whilst on second call.
• Monitoring plant performance and identifying trends for improvement.
• Performing safety tasks, including statutory testing for legionella, fire systems, and general housekeeping.
• Operating large storm pumping stations and mechanical equipment for safe isolations.
• Completing confined space entries for inspections, maintenance, and fault finding.

Base Location: Hammersmith (PS) – W6 9RS

Working Pattern: 38 hours Monday–Friday 7:30 am – 15:30 pm plus standby rota payments and overtime opportunities can increase your earning potential upon completion of essential company training.

Due to the nature of this role you must hold a full UK driver’s licence.

What you should bring to the role

• Be a self‑motivated individual who can immerse themselves into the team around them, with the desire to learn from those around you and a can‑do attitude.
• Take ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills to interact with the team.
• Teamwork – we are one team, and our end goals are the same.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Be prepared to be trained in safety procedures.
• Have knowledge and awareness of health and safety standards.
• Full UK driver’s licence.

What’s in it for you

• Competitive salary starting from £28,335 per annum, depending on skills and experience.
• 24 days holiday per year, increasing to 28 days with the length of service (plus bank holidays).
• Contributory pension – defined contribution, maximum of 12 % – 2 × employee contribution.
• Personal medical assessments – open to all once a year.
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous pension scheme through AON.
• Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced maternity leave, 26 weeks full pay and 13 weeks half pay.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well‑being.

Who are we

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements, and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.

Equal opportunities

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.