Shift Supervisor: Lead Service & Team Training

Mitchells & Butlers plc; Worcester; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

33% discount across brands

20% discount for friends and family

Wagestream financial toolkit

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers plc is seeking a Shift Supervisor for Miller & Carter in Worcester. You will welcome guests, lead the team on shifts, and train staff to uphold high service standards.

The role emphasizes hosting, supervising a service team, and maintaining cleanliness and safety. You’ll enjoy staff discounts, a pension, paid holidays, and benefits through the Mitchells & Butlers group.

Qualifications

• Experience leading a hospitality team and delivering great service.
• Ability to train and develop staff while maintaining standards.
• Comfortable working in a fast-paced restaurant environment.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Staff training

Shift management

Job description

Mitchells & Butlers plc is seeking a Shift Supervisor for Miller & Carter in Worcester. You will welcome guests, lead the team on shifts, and train staff to uphold high service standards.

The role emphasizes hosting, supervising a service team, and maintaining cleanliness and safety. You’ll enjoy staff discounts, a pension, paid holidays, and benefits through the Mitchells & Butlers group.