Shift Supervisor: Lead on the Line to Deliver Perfect Burgers

Five Guys; Cheshunt; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular burger restaurant in Cheshunt is looking for a management team member to ensure exceptional customer service and maintain quality standards. You will be hands-on, supporting the team and delivering a delightful experience. The ideal candidate will have strong leadership skills, be passionate about food service, and willing to manage daily operations enthusiastically. This role offers a variety of perks, including a bonus scheme, employee discounts, and opportunities for career advancement.

Benefits

Bonus scheme up to 10%

Long service rewards

28 days paid holiday

Paid breaks

Free burgers while on shift

Life assurance

Employee discount program

Pension scheme

Wellbeing support and EAP

Qualifications

• Experience in a food service environment preferred.
• Strong leadership skills and ability to lead by example.
• Excellent communication skills to maintain a positive working environment.

Responsibilities

• Responsible for Crew & Quality Control.
• Support the General Manager in daily operations.
• Ensure customer satisfaction and manage complaints promptly.
• Lead hands-on during shifts ensuring smooth operation.

Skills

Customer service

Leadership

Team management

Problem-solving

Job description

A popular burger restaurant in Cheshunt is looking for a management team member to ensure exceptional customer service and maintain quality standards. You will be hands-on, supporting the team and delivering a delightful experience. The ideal candidate will have strong leadership skills, be passionate about food service, and willing to manage daily operations enthusiastically. This role offers a variety of perks, including a bonus scheme, employee discounts, and opportunities for career advancement.