Shift Supervisor - Lead Guest Service with Flexible Shifts

Mitchells & Butlers PLC; Sefton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible shifts

33% staff discount across brands

20% discount for friends and family

Wagestream

Team socials

Pension

28 days holiday

Staff shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a confident Shift Supervisor at The Hesketh Arms within Vintage Inns. You’ll welcome guests, lead a small team and deliver warm, consistent service across shifts in a bustling pub setting.

You’ll train colleagues, uphold cleanliness and safety standards, and help the site run smoothly. Enjoy flexible shifts, generous staff discounts across our brands, Wagestream access, 28 days holiday, pension, and other staff benefits designed to support you.

Qualifications

• Experience delivering great guest service in a hospitality environment.
• Ability to train and develop team members.
• Strong communication and organizational skills.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training

Job description

Mitchells & Butlers PLC is seeking a confident Shift Supervisor at The Hesketh Arms within Vintage Inns. You’ll welcome guests, lead a small team and deliver warm, consistent service across shifts in a bustling pub setting.

You’ll train colleagues, uphold cleanliness and safety standards, and help the site run smoothly. Enjoy flexible shifts, generous staff discounts across our brands, Wagestream access, 28 days holiday, pension, and other staff benefits designed to support you.