Shift Supervisor: Lead Baristas & Stellar Service

Cobra Coffee; Strood; On-site; GBP 20,000 - 25,000; Full time

Job summary

A Starbucks franchise partner in Strood is seeking a Shift Supervisor. You will lead shifts, coach your team, and ensure exceptional customer service. Responsibilities include managing store operations, motivating staff, and solving problems to create a positive customer experience. With 28 days of holiday and comprehensive training, this role offers career progression and a vibrant workplace culture. Join us to inspire and connect with our community, truly making your mark in the coffee experience.

Benefits

28 days holiday

Unlimited coffee & tea

Discounts on food and beverages

Career progression training

Life insurance

Qualifications

• Previous coaching or supervisory experience in a customer-facing role.
• Experience in running shifts in a retail or hospitality environment.
• Ability to create a positive learning environment for team members.

Responsibilities

• Lead shifts and support team members.
• Ensure a high-quality customer experience.
• Manage operational activities and solve problems efficiently.
• Execute store operations, including opening and closing duties.

Skills

Coaching experience

Customer service

Leadership

Problem-solving

Job description

A Starbucks franchise partner in Strood is seeking a Shift Supervisor. You will lead shifts, coach your team, and ensure exceptional customer service. Responsibilities include managing store operations, motivating staff, and solving problems to create a positive customer experience. With 28 days of holiday and comprehensive training, this role offers career progression and a vibrant workplace culture. Join us to inspire and connect with our community, truly making your mark in the coffee experience.