Shift Supervisor: Lead a Welcoming, Premium Service Team

George and Dragon Mountnessing; Mountnessing; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

Discounts across brands

Wagestream

Job summary

George & Dragon Mountnessing is seeking a Shift Supervisor to welcome guests and lead a team, ensuring warm hospitality and smooth service at this Mitchells & Butlers site in Mountnessing.

You will train staff, uphold high standards of cleanliness and safety, and help create a welcoming environment where guests want to return for more. The role emphasises leadership and teamwork in a busy hospitality setting.

Qualifications

• Experience leading a hospitality team in a busy venue.
• Strong focus on guest satisfaction and service quality.
• Ability to train and develop staff for consistent performance.

Responsibilities

• Be part of the day-to-day running of the site, acting as a host and confidently leading your team.
• Be a shift leader and role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.
• Support the overall guest experience to ensure repeat visits.

Skills

Team leadership

Guest service

Training

Job description

George & Dragon Mountnessing is seeking a Shift Supervisor to welcome guests and lead a team, ensuring warm hospitality and smooth service at this Mitchells & Butlers site in Mountnessing.

You will train staff, uphold high standards of cleanliness and safety, and help create a welcoming environment where guests want to return for more. The role emphasises leadership and teamwork in a busy hospitality setting.