Shift Supervisor - £15 to £16 Including Tip

Mitchells & Butlers PLC; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company is seeking a Shift Supervisor to join their team in London. In this role, you will lead day-to-day operations, ensure high service standards, and train team members. The ideal candidate will have a passion for customer service and leadership. Benefits include flexible shifts, a discount across brands, and a pension plan.

Benefits

33% discount across all brands

20% discount for friends and family

Pension plan

28 days paid holiday

High-street shopping discounts

Free shares

Qualifications

• Experience in a supervisory role in hospitality or customer service.
• Ability to lead a team and maintain high service standards.
• Passion for training and developing team members.

Responsibilities

• Lead the team in day-to-day operations.
• Act as a host and serve guests.
• Train and mentor team members.
• Ensure cleanliness and safety standards are met.

Skills

Leadership

Customer service

Training skills

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the White Horse, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all ourbrands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got youcovered.
• 20%discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Nevera dull moment – fun, laughs and lifelong friends!
• Team Socials – workhard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Bepart of the day-to-day running of the site: acting as a host, serving guestsand confidentlylead your team
• Be a shift leader
• Be a role model for yourteams, helping with their training
• Maintain high standards ofcleanliness and safety