Shift Supervisor: Flexible Hours & Guest Experience

Bell; Stourbridge; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discounts across Bell's and

20% discount for friends and family

Wagestream financial tools

Team Socials

Pension with 28 days holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Bell is seeking a Shift Supervisor to lead a hospitality team, welcome guests, and drive great service. You will host guests, supervise shifts, and train team members while upholding cleanliness and safety standards.

The role offers the chance to be a positive mentor and role model within a busy site managed by Mitchells & Butlers. You will contribute to a welcoming culture, ensure smooth daily operations, and help guests feel valued.

Qualifications

• Experience in hospitality or customer-facing roles preferred.
• Strong people management and training abilities.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Leadership

Team leadership

Customer service

Training

Hospitality

Job description

Bell is seeking a Shift Supervisor to lead a hospitality team, welcome guests, and drive great service. You will host guests, supervise shifts, and train team members while upholding cleanliness and safety standards.

The role offers the chance to be a positive mentor and role model within a busy site managed by Mitchells & Butlers. You will contribute to a welcoming culture, ensure smooth daily operations, and help guests feel valued.