Shift Supervisor

Mitchells & Butlers PLC; St Albans; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

33% dining discount

20% staff discount

Wagestream

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC's Miller & Carter - St Albans is seeking a Shift Supervisor to welcome guests, lead a restaurant team, and drive service excellence. You’ll oversee daily operations, train staff, and role-model best practices in a busy dining environment.

The role emphasizes training great people, maintaining cleanliness and safety, and delivering consistent guest experiences. Join a team that values development, rewards effort, and fosters a positive workplace culture.

Qualifications

• Experience leading a hospitality team.
• Proven ability to train and coach staff.
• Strong guest service orientation.
• Maintain cleanliness and safety standards.
• Excellent communication and teamwork.

Responsibilities

• Oversee day-to-day site operations as shift supervisor.
• Lead and motivate the team during shifts.
• Model training practices and staff development.
• Ensure high standards of cleanliness and safety.

Skills

Leadership

Team mentoring

Guest service

Training

Safety standards

Job description

As Shift Supervisor at Miller & Carter - St Albans, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.