Shift Supervisor

Mitchells & Butlers PLC; Cramlington; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Pension

28 days holiday

Discounts (high-street)

Free shares

Employee helpline

Wagestream

Brand discounts 33%

Friends & family discount 20%

Team socials

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor for the Snowy Owl at Vintage Inns in Cramlington. You will welcome guests, lead a team, and ensure great service and training.

The role emphasizes hosting, guiding staff, and maintaining cleanliness and safety, with a supportive team and diverse staff benefits. Enjoy a pension, 28 days holiday, shopping discounts, free shares, and access to Wagestream.

Responsibilities

• Be part of day-to-day running of the site: host guests and lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Guest service

Training

Safety

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Snowy Owl,

you’ll give a warm welcome to everyone who visits. With a passion for great service and

training great people, you’ll lead a team that keeps our guests coming back for

more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love

  dining out? You'll love it even more with a massive 33% discount across all our

  brands. Whether its date night at Miller & Carter, a family roast at Toby

  Carvery or socialising with friends in the city at All Bar One, we’ve got you

  covered.

• 20%

  discount off all of our brands for friends and family.

• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never

  a dull moment – fun, laughs and lifelong friends!

• Team Socials – work

  hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be

  part of the day-to-day running of the site: acting as a host, serving guests

  and confidently

  lead your team

• Be a shift leader
• Be a role model for your

  teams, helping with their training

• Maintain high standards of

  cleanliness and safety

At M&B, we want people to be supported, valued,

able to be themselves and work in a great team. Join us and help us make

every guest feel truly welcome.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Shift Supervisor

Company: Mitchells & Butlers PLC Salary: Competitive Salary Hours: Full-time Location: Cramlington, NE23 8AU Job type: Permanent Posting date: 20 Oct 2026 Closing date: 2 Nov 2026

Summary

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Snowy Owl,

you’ll give a warm welcome to everyone who visits. With a passion for great service and

training great people, you’ll lead a team that keeps our guests coming back for

more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love

  dining out? You'll love it even more with a massive 33% discount across all our

  brands. Whether its date night at Miller & Carter, a family roast at Toby

  Carvery or socialising with friends in the city at All Bar One, we’ve got you

  covered.

• 20%

  discount off all of our brands for friends and family.

• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never

  a dull moment – fun, laughs and lifelong friends!

• Team Socials – work

  hard, play hard!

On top of this, as part of Mitchells & Butlers

you will receive a pension; 28 days paid holiday; high-street shopping

discounts; and we even give you free shares! There's also a free employee helpline-

to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be

  part of the day-to-day running of the site: acting as a host, serving guests

  and confidently

  lead your team

• Be a shift leader
• Be a role model for your

  teams, helping with their training

• Maintain high standards of

  cleanliness and safety

At M&B, we want people to be supported, valued,

able to be themselves and work in a great team. Join us and help us make

every guest feel truly welcome.

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