Shift Supervisor

Mitchells & Butlers PLC; City of Edinburgh; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts (33%) across brands

Friends & family discount (20%)

Wagestream financial tool

Free shares

Job summary

Mitchells & Butlers PLC’s Toby Carvery – Lauriston Farm is seeking a Shift Supervisor to warmly welcome guests, lead a team and deliver outstanding service while training colleagues. You’ll be part of a supportive hospitality family dedicated to making great memories for every guest.

As a shift leader, you’ll supervise daily operations, coach team members, and ensure high standards of cleanliness and safety. A fun, friendly team culture awaits with great perks and career growth opportunities.

Qualifications

• Experience leading hospitality teams.
• Ability to train and develop staff.
• Strong focus on guest satisfaction and safety.

Responsibilities

• Be part of day-to-day site operations and host guests.
• Lead and develop your team during shifts.
• Coach staff and maintain cleanliness and safety standards.
• Represent the brand and ensure great guest experiences.

Skills

Customer service

Team leadership

Training staff

Guest hosting

Job description

As Shift Supervisor at Toby Carvery - Lauriston Farm, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.