Shift Supervisor

Mitchells & Butlers PLC; Braintree; On-site; GBP 22,000 - 30,000; Full time

Job summary

A hospitality company in Braintree is seeking a passionate Shift Supervisor to oversee daily operations at Toby Carvery. In this role, you'll manage guest services and lead a team, ensuring high standards of cleanliness and customer satisfaction. If you enjoy working in a vibrant environment and love making people feel welcome, we want to hear from you. The position offers flexible shifts, substantial dining discounts, and opportunities for fun team socials.

Benefits

33% discount across all brands

20% discount for friends and family

Financial management toolkit (Wagestream)

Employee helpline for support

28 days paid holiday

Pension and free shares

Qualifications

• Experience in a supervisory or leadership role in a similar environment.
• Strong communication and interpersonal skills.
• Passion for providing excellent customer service.

Responsibilities

• Manage daily operations and ensure high service standards.
• Lead and train team members in their roles.
• Create a friendly and welcoming atmosphere for guests.

Skills

Leadership

Customer service

Team collaboration

Job description

Overview

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Toby Carvery - Braintree, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery; they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family makes every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

What’s in it for me?

• Flexible shifts - to fit around you.
• Love dining out? You’ll love it even more with a massive 33% discount across all our brands. Whether it’s a date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.

What will I be doing? As Shift Supervisor you’ll…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.