Shift Supervisor

Castle; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned pub chain in Bournemouth is looking for a Shift Supervisor to lead their team and ensure excellent customer service. In this lively role, you will be responsible for the day-to-day operations, acting as a host and training new staff. This position offers various perks, including flexible shifts, discounts across brands, and opportunities for social activities. Join us to help create a welcoming environment for all our guests.

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Qualifications

• Passion for great service and training great people.
• Experience in hospitality or service roles preferred.

Responsibilities

• Act as a host and serve guests during shifts.
• Lead the team and maintain high standards of cleanliness.
• Assist with training and support team members.

Skills

Customer service

Leadership

Teamwork

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Sixty Million Postcards, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline - to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently leading your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&​B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.