Shift Supervisor

Mitchells & Butlers PLC; Aston Clinton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A well-known pub group in Aston Clinton seeks a Shift Supervisor to lead their team and ensure exceptional service. You will oversee daily operations, act as a host, and maintain cleanliness and safety standards. Ideal candidates are passionate about customer service and have experience in a supervisory role. This position comes with flexible shifts, team socials, and a variety of employee benefits, including discounts and holiday pay.

Benefits

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

28 days paid holiday

Free shares

Employee helpline

Qualifications

• Previous experience in a supervisory or leadership role is preferred.
• Strong passion for providing exceptional customer service.
• Ability to train and mentor team members.

Responsibilities

• Oversee the day-to-day operations of the pub and ensure guest satisfaction.
• Lead and motivate a team to maintain high service standards.
• Implement training programs for new staff members.
• Ensure cleanliness and safety protocols are followed.

Skills

Team leadership

Customer service

Training and development

High cleanliness standards

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Bell,you’ll give a warm welcome to everyone who visits. With a passion for great service andtraining great people, you’ll lead a team that keeps our guests coming back formore.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all ourbrands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got youcovered.
• 20%discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Nevera dull moment – fun, laughs and lifelong friends!
• Team Socials – workhard, play hard!

On top of this, as part of Mitchells & Butlersyou will receive a pension; 28 days paid holiday; high-street shoppingdiscounts; and we even give you free shares! There's also a free employee helpline-to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Bepart of the day-to-day running of the site: acting as a host, serving guestsand confidentlylead your team
• Be a shift leader
• Be a role model for yourteams, helping with their training
• Maintain high standards ofcleanliness and safety

At M&B, we want people to be supported, valued,able to be themselves and work in a great team. Join us and help us makeevery guest feel truly welcome.