Shift Process Operator

Thames Water Utilities Limited; City Of London; On-site; GBP 44,000; Full time

Job summary

A leading water and wastewater company in the UK is seeking a Shift Process Operator to support process-related activities at Beckton Sewage Treatment Works. The role includes managing reactive work, monitoring alarms, and ensuring health and safety compliance. The ideal candidate will have boiler operation experience and be prepared to be trained in safety procedures. A competitive salary and various benefits are offered, making this an excellent opportunity for career development.

Benefits

Annual Leave: 24 days holiday per year

Performance-related pay plan

Generous Pension Scheme

Access to health and wellbeing benefits

Qualifications

• Must be prepared to be trained in safety procedures.
• Technical expertise and responsibility may require additional qualifications.

Responsibilities

• Support in-flight reactive and planned activities.
• Manage all reactive work by carrying out risk assessments.
• Monitor daily alarms to identify potential plant issues.

Skills

Boiler Operation and turbine/generator experience

Experience in a relevant industry

Good practical experience in the specialist process

Fully competent at using IT systems and Office software

Education

Technical C&G or HNC

Tools

SCADA systems

Job description

Overview

Job title Shift Process Operator Ref 39861 Division Asset Operations & Capital Delivery Location Beckton - IG11 0AD Contract type Permanent Full/Part-time Full-time Hours 12 Hour Rotating Shift Salary Offering a salary up to £44,000 per annum depending on skills and experience. Job grade A Closing date 31/10/2025

We have an exciting opportunity for a Shift Process Operator at our Beckton Sewage Treatment Works.

As the successful candidate, your role will involve completing process-related activities utilising our systems, as well as liaising with process controller, logging permits, and escalating accordingly.

You will also provide support to the sludge stream manager, identify process improvement opportunities and be able to converse at all levels, under demanding situations.

Responsibilities

What you will be doing as a Shift Process Operator:

• Support in-flight reactive and planned activities while keeping Key Stakeholders informed at all times.
• Manage all reactive work by carrying out risk assessments; liaising with teams, and escalating when required. Ensuring asset standard compliance is adhered to at all times.
• Support planned activities, ensuring that all enabling is completed promptly, resulting in reduced planned activities.
• Monitoring daily alarms to identify potential plant issues. Interrogate, analyse and interpret available data to make informed decisions and escalate accordingly.
• Follow and comply with company Health & Safety procedures, and auditing practices, and maintain records.
• Act as technical support for isolation, sharing information regarding process risks and other Health & Safety issues. While monitoring all alarms to ensure appropriate, timely action is taken.

Base Location

Beckton- IG11 0AD.

Working Pattern or Hours

Permanent - 36 hours per week shift pattern.

What you should bring to the role?

To thrive in this role, the essential criteria you’ll need is:

• Boiler Operation and turbine/generator experience.
• Must be prepared to be trained in safety procedures.
• Experience in a relevant industry and with experience in helping to manage or control the appropriate processes.
• Technical expertise and responsibility may require additional qualifications.
• Good practical experience in the specialist process gained in a related role.
• Fully competent at using the appropriate Company IT systems and Office software.

Additional skills

Additional skills and experiences would be great to have/bring:

• Technical C&G or HNC desirable.
• Previous experience with SCADA systems would be an advantage.

What’s in it for you?

• Offering a salary up to £44,000 per annum depending on skills and experience.
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.