Shift Operations Controller

Colas USA; Rugby; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Control Room Operator in Rail Services. You will be part of a dynamic team ensuring the safe and efficient operation of our on-track plant fleet around the clock. This role demands a confident communicator with a keen eye for detail and the ability to thrive under pressure. You will gain invaluable experience in a safety-critical environment, where your contributions will directly impact operational performance. With industry-leading benefits and a commitment to employee wellbeing, this position offers a unique opportunity to grow your career in a supportive atmosphere.

Benefits

Life Assurance

Employee Assistance Programme

Pension Scheme

Eye Care Vouchers

Long Service Award

Season Ticket Loan

Occupational Health Service

Qualifications

• Experience in using computer systems for safety critical data.
• Ability to interpret operational data in a safety critical environment.

Responsibilities

• Monitor and control the operation of on-track plant fleet 24/7.
• Manage reporting and escalation of real-time issues professionally.
• Produce and distribute accurate operational updates.

Skills

Computer Systems Proficiency

Dynamic and Driven Attitude

Inquisitive Nature

Excellent Communication Skills

Understanding of UK Rail Infrastructure

Experience in Control Environment

Job description

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As a Control Room Operator, working in Rail Services you will be part of a medium sized team who play an essential role in the 24/7 real-time operation of our on-track plant fleet, whilst gaining additional knowledge and experience of the technical and commercial activities which underpin our operations.

Person Specification

• Has experience and confidence in using computer systems to undertake processes, record and manage safety critical data.
• Is dynamic, driven, and professional and can perform duties safely on their own, using processes and procedures and without direct supervision.
• Is naturally inquisitive, with the ability to interpret a range of operational data and draw conclusions on the action to be taken in a safety critical environment.
• Has a positive, attitude and thrives in a busy and pressurised environment.
• Is a confident communicator both verbal and written, with excellent spelling and grammatical skills.
• Understands the UK Rail Infrastructure and has good geographical knowledge.
• Has previous experience working within a Control environment or Emergency Control Centre (Desirable)

Key Responsibilities

• Monitoring and controlling the safe efficient and reliable operation of our on-track plant fleet 24/7.
• Managing the reporting, recording and escalation of any real time issues including incidents, accidents and environmental occurrences in a professional and efficient manner informing the appropriate parties in the correct timescales in accordance with Company procedures.
• Communicating and co-ordinating with our on-site colleagues, escalating issues as necessary to on-call managers and our maintenance department on all issues affecting operational shift performance.
• Ensuring all activities are undertaken in accordance with policies, procedures, and safety rules.
• Working closely with our customers, stakeholders and service providers who support our activities.
• Producing and distributing accurate, brief, concise operational updates and communicating clear handovers.
• Attending all required training for the role and continuing training throughout your employment.
• The above does not limit your duties and the Company may require you from time to time to undertake any work within your capabilities and capacity
• As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.

What We Offer

• Industry leading Life Assurance
• Wellbeing Employee Assistant Programme
• Pension Scheme
• Eye Care Vouchers
• Long Service Award
• Season Ticket Loan
• Occupational Health Service

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