Shift Manager - Nottingham

Relay Technologies; Nottingham; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Generous equity

Private health & dental coverage

25 days of holidays

Enhanced parental leave

Hardware of your choice

Extensive perks including gym subsidies and covered Uber home

Job summary

A fast-growing logistics company in Nottingham is seeking a Shift Operations Leader to oversee sortation operations and drive efficiency. The role demands a proactive leader with experience in a fast-paced environment. Responsibilities include coaching team members, ensuring safety standards, and tracking performance with data. Benefits include substantial equity, private health coverage, and various perks. Candidates should be data-savvy, decisive, and ready to engage in a dynamic workspace.

Qualifications

• Previous experience in a fast-paced operational or warehouse environment.
• A proactive leader with strong communication and team-building skills.
• Able to think on your feet, solve problems, and make sound decisions under pressure.
• Comfortable using data to track performance and make improvements.
• A hands-on, positive attitude and a willingness to roll up your sleeves.

Responsibilities

• Overseeing sortation operations during your shift to ensure targets are met.
• Supporting with recruitment, onboarding, and training of site operatives.
• Leading, motivating, and coaching your team to high performance.
• Ensuring health & safety standards are upheld and continuously improved.
• Identifying and acting on opportunities to drive efficiency and service quality.
• Collaborating with stakeholders to support the wider success of the site.

Skills

Leadership and team building

Problem-solving under pressure

Data-driven performance tracking

Strong communication skills

Job description

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest‑ever logistics Series A ($35M), led by deep‑tech investors Plural, Relay is scaling faster than 99.98% of venture‑backed startups. We’re assembling the most talent‑dense team the logistics industry has ever seen. Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.

Team

• ~110 people, more than half in engineering, product and data
• 45+ advanced degrees across computer science, mathematics and operations research
• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
• An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation

Opportunity

We offer Day and Night shifts.

Responsibilities

• Overseeing sortation operations during your shift to ensure targets are met
• Supporting with recruitment, onboarding, and training of site operatives
• Leading, motivating, and coaching your team to high performance
• Ensuring health & safety standards are upheld and continuously improved
• Identifying and acting on opportunities to drive efficiency and service quality
• Collaborating with stakeholders to support the wider success of the site

Qualifications

• Previous experience in a fast‑paced operational or warehouse environment
• A proactive leader with strong communication and team‑building skills
• Able to think on your feet, solve problems, and make sound decisions under pressure
• Comfortable using data to track performance and make improvements
• A hands‑on, positive attitude and a willingness to roll up your sleeves

Hiring Process

• Talent Acquisition Interview – 30 min
• Hiring Manager Interview – 45 mins
• Final Interview – 1 hour
• Decision and offer within 48 hours

Compensation, Benefits & Workplace

• Generous equity, richer than 99% of European startups, with annual top‑ups to share Relay’s success
• Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it
• 25 days of holidays
• Enhanced parental leave
• Hardware of your choice
• Extensive perks (gym subsidies, cycle‑to‑work, Friday office lunch, covered Uber home and dinner for late nights, and more)

Who Thrives at Relay?

• Aim with Precision: You define problems clearly and measure your impact meticulously
• Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction
• 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience
• All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts
• People‑Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success
• Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we

Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.