Shift Manager - Manchester Sleaford

Domino's Pizza; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fast-food franchise in Manchester is looking for a Shift Manager to coordinate operations, support the team, and ensure exceptional customer service. Applicants should have at least one year of experience in a customer-facing role, strong leadership skills, and a passion for team success. This position offers full training and growth opportunities within the business.

Benefits

FREE uniform

Employee discount

Pension Scheme access

Flexible working hours

Career development opportunities

Qualifications

• At least 1 year of experience in a fast-paced, customer-facing environment.
• Strong leadership and people skills are essential.
• Flexibility to work evenings and weekends.

Responsibilities

• Deliver outstanding customer service.
• Lead, motivate, and support your team.
• Manage daily operations and shift activities.

Skills

Leadership skills

Customer service orientation

Communication skills

Problem-solving ability

Teamwork

Job description

Sleaford

Lead the Way – Become a Shift Manager at Domino’s with Hala Group! Hala Group is a proud franchise partner of Domino’s Pizza, operating a growing network of high‑performing stores across the UK. We’re passionate about developing people, delivering quality, and building strong teams that thrive in fast‑paced, customer‑focused environments.

When you join Hala Group, you’re not just getting a job – you’re stepping into a business that’s committed to helping you grow and succeed.

Are You Ready to Step Into Leadership?

We’re on the lookout for inspiring, driven individuals who can lead by example, motivate their teams, and bring energy to every shift. Domino’s stores are fun, fast‑paced and team‑oriented. When things get busy (and they will), we pull together to make sure every customer leaves happy.

What You’ll Be Doing

As a Shift Manager, you’ll take the lead during your shifts, ensuring smooth operations and supporting your team across all aspects of store performance. From managing food quality and team efficiency to handling customer interactions and cost control, you’ll be at the heart of it all.

• Deliver outstanding customer service
• Lead, motivate, and support your team
• Manage daily operations and shift activities
• Ensure compliance with food safety standards
• Maintain effective stock control and labour cost management
• Foster a culture of reliability, teamwork, and great performance

Requirements

• At least 1 year of experience in a fast‑paced, customer‑facing environment (QSR, hospitality, or restaurant preferred)
• Flexibility to work evenings and weekends
• Strong leadership and people skills
• Clear communication (written and verbal)
• Self‑motivation, problem‑solving ability, and a can‑do attitude
• A passion for customer service and team success

Previous managerial experience is helpful but not essential. We provide full training and ongoing development to help you grow into a confident, effective leader.

Benefits

• FREE uniform
• Employee discount
• Recognition through our Employee Rewards Scheme
• Access to the Pension Scheme
• Flexible working hours
• Fantastic career development opportunities, including the chance to run your own store in the future