Shift Manager: Lead Crew to Outstanding Guest Experience

Five Guys; Great Dunmow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular fast-food chain in Great Dunmow is seeking a Shift Manager to lead shifts effectively and ensure exceptional customer experiences. Responsibilities include supporting the General Manager, creating a positive work environment, and ensuring customer satisfaction. Ideal candidates will be enthusiastic, hands-on, and possess strong leadership skills. The role offers various rewards including a bonus scheme, paid holidays, and employee benefits, with opportunities for career development.

Benefits

Achievable bonus scheme

Paid breaks

Employee discount program

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Enthusiastic about perfect burgers and fries.
• Able to lead from the front and be hands-on.
• Excellent customer service skills.

Responsibilities

• Support the General Manager in delivering perfect meals.
• Create a positive working environment.
• Ensure customer satisfaction and manage complaints.

Skills

Leadership

Customer service

Coaching

Job description

A popular fast-food chain in Great Dunmow is seeking a Shift Manager to lead shifts effectively and ensure exceptional customer experiences. Responsibilities include supporting the General Manager, creating a positive work environment, and ensuring customer satisfaction. Ideal candidates will be enthusiastic, hands-on, and possess strong leadership skills. The role offers various rewards including a bonus scheme, paid holidays, and employee benefits, with opportunities for career development.