Shift Manager: Lead Crew to Outstanding Guest Experience

Five Guys; East Oakley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular fast-casual restaurant chain in East Oakley is seeking a Shift Manager to oversee daily operations. You will support the General Manager, lead the team, and ensure customer satisfaction by providing exceptional service. Key responsibilities include managing shifts, resolving customer complaints, and maintaining high operational standards. Ideal candidates will demonstrate strong leadership and communication skills, with a passion for the restaurant industry. This role offers various perks and rewards, including bonuses and employee discounts.

Benefits

Achievable bonus scheme

Paid breaks

Employee discount program

Development opportunities

Pension scheme

Qualifications

• Experience in a managerial role in the hospitality or restaurant sector.
• Ability to lead a team and manage shifts effectively.
• Excellent communication and problem-solving skills.

Responsibilities

• Support the General Manager in shift operations.
• Ensure customer satisfaction and handle complaints.
• Lead and motivate the team on the floor.

Skills

Leadership

Coaching

Customer service

Job description

A popular fast-casual restaurant chain in East Oakley is seeking a Shift Manager to oversee daily operations. You will support the General Manager, lead the team, and ensure customer satisfaction by providing exceptional service. Key responsibilities include managing shifts, resolving customer complaints, and maintaining high operational standards. Ideal candidates will demonstrate strong leadership and communication skills, with a passion for the restaurant industry. This role offers various perks and rewards, including bonuses and employee discounts.