Shift Manager: Lead Crew & Burger Quality

Five Guys; Fazeley; On-site; GBP 28,000 - 35,000; Full time

Job summary

A popular burger restaurant chain is seeking a Shift Manager in Fazeley, England. The ideal candidate will support the General Manager and lead their team to ensure an exceptional customer experience. Responsibilities include managing shifts, overseeing team performance, ensuring quality control, and directly engaging with customers. This role offers growth opportunities within the organization along with various rewards and perks, such as bonuses, employee discounts, and supportive leave policies.

Benefits

Achievable bonus scheme

Paid breaks

Employee discount program

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to manage a team and ensure quality control.
• Hands-on approach to customer service and operations.

Responsibilities

• Support the General Manager in managing shifts effectively.
• Create a positive working environment for staff.
• Ensure customer satisfaction and handle complaints promptly.
• Lead by example in operational roles and customer service.

Skills

Leadership

Customer service

Team management

Job description

A popular burger restaurant chain is seeking a Shift Manager in Fazeley, England. The ideal candidate will support the General Manager and lead their team to ensure an exceptional customer experience. Responsibilities include managing shifts, overseeing team performance, ensuring quality control, and directly engaging with customers. This role offers growth opportunities within the organization along with various rewards and perks, such as bonuses, employee discounts, and supportive leave policies.