Shift Manager - Lead Awesome Teams & Perfect Burgers

Five Guys; Reading; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular burger restaurant in Reading is seeking a knowledgeable Shift Manager to support the General and Assistant Managers in upholding high standards. You will lead a team to ensure every customer enjoys their experience, handle any complaints efficiently, and promote an energizing work environment. The ideal candidate will be passionate about food quality and customer service, with the chance to benefit from an achievable bonus scheme, paid holidays, and other perks.

Benefits

28 Days paid holiday

Life assurance

Employee discount program

Free burgers, fries and shakes while on shift

Enhanced Maternity & Paternity Leave

Qualifications

• Proven leadership skills with the ability to manage a team effectively.
• Strong customer service and conflict resolution skills.
• Experience in a fast-paced restaurant environment is preferred.

Responsibilities

• Support the General Manager in managing daily operations.
• Ensure quality control for food preparation and customer experience.
• Lead, coach, and motivate the team to deliver outstanding results.

Skills

Leadership

Customer service

Team management

Job description

A popular burger restaurant in Reading is seeking a knowledgeable Shift Manager to support the General and Assistant Managers in upholding high standards. You will lead a team to ensure every customer enjoys their experience, handle any complaints efficiently, and promote an energizing work environment. The ideal candidate will be passionate about food quality and customer service, with the chance to benefit from an achievable bonus scheme, paid holidays, and other perks.