Shift Manager - Late & Night Shifts

Wingstop; Luton; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food

Employee discount

33 days holiday

Culture budgets

Regular incentives

Wagestream access

Discounts platform

Employee of the Month

Team socials

Uniform provided

Job summary

Wingstop in the United Kingdom is seeking a hands-on Shift Manager to lead late-night operations across our busy sites. You’ll oversee the team, check quality, and ensure fast, accurate order delivery while maintaining safety standards.

This role rewards energetic leadership, team development, and a calm approach during peak periods. You’ll drive performance, coach staff, and help close shifts smoothly to keep Wingstop's high standards on every service.

Qualifications

• Must have previous supervisory experience.
• Able to lead late-night shifts and maintain standards.
• Strong team leadership and energy.

Responsibilities

• Lead and manage late-night shifts.
• Support the team during high-volume evening periods.
• Maintain strong operational and safety standards.
• Coach team members and keep morale high.
• Ensure smooth close-down and handover processes.

Skills

Supervisory experience

Leadership under pressure

Team management

Reliability

Job description

About Us

At Wingstop, we're not just in the chicken business, we're in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we've got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo's Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

Some of our locations operate late into the night, with certain sites open until 5am.

As a Shift Manager working our late/night shifts, you'll take the lead in running smooth, high-energy operations during some of our busiest and most dynamic hours. You'll be responsible for keeping everything on track, from managing the team and maintaining standards, to ensuring every order is delivered quickly and to the highest quality.

Night shifts have a unique rhythm, with a strong team focus and a real sense of ownership. You'll lead from the front, supporting your team through busy periods, making quick decisions, and keeping the energy high all night long!

This is a hands-on role where you'll support a tight-knit team, take control of your shifts, and play a key part in delivering consistent results.

What You’ll Be Doing

• Leading and managing late-night shifts
• Supporting the team during high-volume evening periods
• Maintaining strong operational and safety standards
• Coaching team members and keeping morale high
• Ensuring smooth close-down and handover processes

What We’re Looking For

• Comfortable working late-night hours
• Previous supervisory experience
• Calm, resilient leadership style
• Strong team focus and reliability

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

Here at Wingstop, it's all about the people, the passion, and the energy. We're more than just wings, we're a fast-moving, fun, and inclusive team where everyone's voice is heard, growth is encouraged, and effort is recognised. From day one, you'll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you're learning new skills, leading a team, or helping launch a new store, you'll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people.

It's more than just a job. It's a place to build confidence, make mates, and be part of something that's growing fast.

Benefits

• Quarterly Bonus
• Flexible Rota
• Free food on every shift
• Employee discount (50% Mon-Thurs, 20% Fri-Sun)
• 33 days holiday + birthday off
• Culture budgets allocated to every restaurant for recognition
• Regular companywide incentives

Grow With Us

• Step Up Programme
• Structured leadership development
• Clear progression into Assistant Manager roles

Perks & Vibes

• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we're here to assist you.

AI Disclaimer

AI can be a useful tool - and we understand many candidates use it for support. That said, we're really interested in you, not an AI-generated version of you.

We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that's who we're excited to meet.

#WingSM