Shift manager - JDW Franchise Site

J D Wetherspoon; City Of London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A well-established pub chain is seeking a Shift Manager in City of London to support the pub manager and lead the team. This position involves motivating staff, ensuring high standards in service, and managing daily operations. A competitive salary starting at £28,167 with benefits like paid holidays and discounts is offered. Ideal candidates are hardworking, organized, and ready to develop their careers in hospitality.

Benefits

28 days paid holiday

Meal and drink on shift

20% off-duty employee discount

Pension scheme

Future management opportunities

Qualifications

• Experience in team leadership or management roles.
• Ability to work in a fast-paced environment.
• Strong organizational skills.

Responsibilities

• Lead and motivate the pub team.
• Delegate tasks and resolve issues.
• Ensure cleanliness and high service standards.
• Work varied shifts, including kitchen and bar.

Skills

Leadership

Motivational skills

Problem-solving

Customer service

Job description

A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub's operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar, dealing with customers, administration and cash management.

Responsibilities

• Leading, supporting and motivating the team
• Prioritising tasks, delegating and problem-solving
• Working a variety of shifts across the week (including front of house and in the kitchen)
• Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere

As part of the management team you will have to work hard, maintain our standards and cleanliness, be organised and keep our brilliant team members motivated. There will be a lot to learn, but we are confident with the right attitude, commitment and training you will have the opportunity to succeed.

We open our doors early in the morning and sometimes don’t close them until late at night, so we offer great flexibility.

When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.

We’re looking for people with personality, a can‑do attitude and who are not afraid of hard work. In return, we will train and develop your skills to succeed, offering an award‑winning training programme and a competitive pay and benefits package.

What’s in it for you?

We offer a competitive starting salary of £28,167, increasing to £29,363 after probation and training.

• 28 days paid holiday / pro‑rota
• Meal and one drink whilst on shift
• 20% off‑duty employee discount
• Pension scheme
• Future pub management opportunities