Shift Manager: Elevate Guest Experience & Team Morale

EL&N Limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular café chain in Greater London is seeking an Assistant General Manager to oversee shifts and ensure exceptional guest experiences. The ideal candidate will lead the team while promoting a culture of Fun, Respect, Honesty, Commitment, Teamwork, and Ownership. Responsibilities include managing staff, enhancing service delivery, and taking charge during the GM's absence. Join a dynamic team at a rapidly expanding café brand known for its Instagrammable locations.

Qualifications

• Ability to provide fantastic service and enhance guest experiences.
• Demonstrated hands-on management style with a focus on team morale.
• Experience in leading teams and instilling core values.

Responsibilities

• Oversee shifts, ensuring excellent guest care.
• Manage and support the team while driving morale.
• Take charge in the absence of the General Manager.

Skills

Customer service

Team leadership

Conflict resolution

Coaching

Job description

A popular café chain in Greater London is seeking an Assistant General Manager to oversee shifts and ensure exceptional guest experiences. The ideal candidate will lead the team while promoting a culture of Fun, Respect, Honesty, Commitment, Teamwork, and Ownership. Responsibilities include managing staff, enhancing service delivery, and taking charge during the GM's absence. Join a dynamic team at a rapidly expanding café brand known for its Instagrammable locations.