Shift Manager - castleford

Five Guys; Castleford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fast-food company is seeking a passionate Shift Manager in Castleford. You'll support the General Manager in ensuring smooth operations, lead your team with a hands-on approach, and guarantee customer satisfaction. This role offers numerous benefits, including bonuses, paid holidays, and an opportunity for career progression. If you're ambitious and love an engaging work environment, this is a great fit.

Benefits

Days out and social events

Team competitions

Employee discount program

Wellbeing support

Career development opportunities

Enhanced Maternity & Paternity Leave

Qualifications

• Ability to manage a team and lead from the front.
• Strong communication skills to handle customer complaints.
• Ambition to grow within the company and progress to Assistant Manager.

Responsibilities

• Support the General and Assistant Managers during shifts.
• Ensure each shift runs smoothly and meets company standards.
• Lead hands-on working on the line and dining area.

Skills

Leadership

Coaching

Customer service

Problem-solving

Job description

Overview

In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.

Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers., Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun! Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!

Responsibilities

You will deal with complaints promptly in an open and honest way. You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management. you will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area

Benefits

An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

Perks

• Days out and social events


• Team competitions - "Fry Cup" and "Olympics"


• Five Guys Perks - employee discount program


• Access to wellbeing support and employee assistance programme (EAP)


• Development opportunities to grow a career with us!


• Enhanced Maternity & Paternity Leave Pension scheme