Shift Manager

Churchill's Stansted; Uttlesford; On-site; GBP 17,509 - 18,886; Full time

Benefits offered by this job

28 days holiday incl. bank holidays

Staff discount

Birthday off

Job summary

Churchill's Stansted is seeking a Shift Manager for a full-time role to oversee all shift activities, including cooking and ensuring high standards of food and service. You will work with the management team to operate the store in line with our values and policies.

Responsibilities include leading a high-performing team, maintaining health and safety, achieving KPIs, and driving store profitability while promoting a positive work culture. DBS check applies as part of the recruitment process.

Qualifications

• Experience in a similar environment preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced kitchen environment.

Responsibilities

• Prepare and cook menu items to high standards in a busy kitchen.
• Lead and develop shift team to deliver great service.
• Ensure health and safety standards and store KPIs are met.

Skills

Leadership

Team management

Customer service

Physical stamina

Job description

Churchill's, Shift Manager; Stansted

Full Time

£12.71 - £13.71 per hour

Shift Managers are responsible for managing all aspects of their shift and ensuring they go above and beyond for their customers and team. They will work closely with the Management team to operate the store in accordance with our values and behaviours by preparing and cooking all our products whilst maintaining a high level of quality food and service.

Shift Managers work alongside their Store Managers to ensure their store achieves its KPIs by following strict control measures such as health and safety, labour costs, training completion rates and stock take. They motivate their team to provide their customers with exceptional customer service that goes the extra mile.

Main Responsibilities:

• To prepare and cook all menu items in line with demand and to a high standard using a variety of equipment and tools in a fun, vibrant and busy kitchen environment.
• To assemble orders via liaising with your team for takeaway, click & collect via our ‘My Chippy’ app and delivery.
• Leadership – great communication and role modelling to develop a high performing team.
• Have fun! Make your store a great place to be by creating a culture for equal opportunities for all of our colleagues to thrive.
• Promote high standards of Food Hygiene.
• Ensure Health and Safety standards are met at all times by ensuring your team follows the company’s policies and procedures to safeguard the wellbeing of our teams, customers and contractors.
• Drive Store performance to ensure key targets and budgets are achieved.
• Work closely with your Operations Manager to maximise the turnover and profitability of the business in an ethical and rewarding manner.

Skills & Attributes:

• An enthusiastic approach to deliver great service and a drive for customer satisfaction.
• A leader with the ability to manage a team.
• Able to carry out a physically demanding job.
• Previous experience in a similar environment would be an advantage.

Benefits:

• Further career opportunities.
• Training and personal development.
• Recognition rewards.
• 28 days holiday inclusive of bank holidays.
• Birthday off work, if on a working day.
• Staff discount.

* All offers are subject to a satisfactory DBS check.