Shift Manager

WINGSTOP UK (Lemon Pepper Holdings Ltd); Swansea; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount (50% Mon–Thu, 20%Fri

28 days holiday + birthday off

Culture budgets allocated to every餐

Uniform provided

Job summary

Wingstop UK (Lemon Pepper Holdings Ltd) is seeking a proactive Shift Manager to lead daily shifts in our Swansea restaurant. You’ll drive on-floor excellence, coach crew members, and ensure fast, friendly service, food quality and safety standards.

You’ll be a confident, hands-on leader with strong communication and organisational skills, ready to motivate the team and deliver memorable guest experiences on every shift.

Qualifications

• Experience in a supervisory or team leader role.
• Strong communication and organisational skills.
• Positive, team‑first mindset.

Responsibilities

• Leading shifts and supporting your team on the floor.
• Delivering fast, friendly, and consistent customer experiences.
• Coaching and developing Crew Members.
• Ensuring food quality, cleanliness, and safety standards are met.
• Supporting stock control and daily operations.

Skills

Shift Management

Leadership

Communication

Team Player

Job description

About Us

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the Awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

BRING THE FLAVOUR

About The Role

As a Shift Manager, you’ll take the lead in running smooth, successful shifts while supporting and developing your team. You’ll be responsible for maintaining high standards across service, food quality, and cleanliness, ensuring every customer has a great experience.

What You’ll Be Doing

• Leading shifts and supporting your team on the floor
• Delivering fast, friendly, and consistent customer experiences
• Coaching and developing Crew Members
• Ensuring food quality, cleanliness, and safety standards are met
• Supporting stock control and daily operations

What We’re Looking For

• Previous experience in a supervisory or team leader role
• Confident, hands‑on leadership style
• Strong communication and organisation skills
• Positive, team‑first mindset

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast‑moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast‑paced, high‑energy, and all about delivering great experiences for our customers and our people.

It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.

Benefits

• Quarterly Bonus
• Flexible Rota
• Free food on every shift
• Employee discount (50% Mon–Thurs, 20% Fri–Sun)
• 28 days holiday + birthday off
• Culture budgets allocated to every restaurant for recognition
• Regular companywide incentives

Grow With Us

• Step Up Programme
• Structured leadership development
• Clear progression into Assistant Manager roles

Perks & Vibes

• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal‑opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know – we’re here to assist you.

AI Disclaimer

AI can be a useful tool – and we understand many candidates use it for support. That said, we’re really interested in you, not an AI‑generated version of you.

We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process – that’s who we’re excited to meet.

Skills

Shift Management