Shift Manager

Wingstop UK; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fast-food chain in Reading seeks a passionate supervisor to lead teams and deliver an exceptional dining experience. The ideal candidate will have 6-12 months of supervisory experience, preferably in a quick-service restaurant (QSR) environment. Responsibilities include managing shifts, training staff, and ensuring cleanliness standards. The company fosters an inclusive workplace, offers generous staff benefits, and emphasizes team development and culture.

Benefits

Generous staff food policy

20-50% off dining with friends

Birthday time off

Refer-a-friend scheme

Access to discounts

Flex your pay

Top-notch training

Development opportunities

Financial incentives

Employee of the Month awards

Regular team events

Flexible working hours

Employee Assistance Programme

Apprenticeships

Seasonal incentives

Anniversary awards

Unlock higher earning potential

Qualifications

• 6-12 months of supervisory or management experience preferred.
• Passion for food and customer experience.
• Ability to drive team performance and inspire others.

Responsibilities

• Manage day-to-day operations on shift.
• Train and coach team members.
• Maintain high standards of cleanliness.

Skills

Supervisory experience

Team leadership

Customer focus

Job description

We’d prefer you have had 6‑12 months of supervisory or management experience, preferably from a QSR background.

You are customer and team focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other.

You’re a strong, commercially aware leader to drive performance on shift and inspire your team to meet our customers’ needs.

You’ll have a true passion for our amazing food and bring our flavours to life, inspiring your team to do the same to Wingstop’s standards.

Lead your teams by example, being responsible for the day to day running of shifts, playing an important role in people development, training, and coaching, and maintaining high standards of cleanliness across the restaurant.

Team Culture & Workplace

Great wings need great people. At Wingstop, we’re about more than just showing up—it’s about passion, energy, and unmatched vibes. Why Wingstop? It’s all about creating shared moments—whether with friends, families, or colleagues, it’s all love. Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us is fun, flavourful and customisable.

We’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know—we’ve got you.

Benefits

• Get Your Flavour Fix: Generous staff food policy on shift.
• Feed the Fam: Enjoy 20‑50% off when dining with friends and family.
• Birthday Time Off: Your special day? It’s on us.
• Refer‑a‑Friend Scheme: Bring your mates on board and earn rewards.
• Discount Platforms: Access retail, dining, and wellbeing perks.
• Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
• Top‑Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
• Grow with Us: Development opportunities to help you rise through the ranks.
• Financial Incentives: Present ideas and receive cash prizes.
• Employee of the Month: Monthly awards recognising flavour champions.
• Regular Team Events: Team outings, celebrations, and fun.
• Flexible Working Hours: Flexible where we can.
• Employee Assistance Programme (EAP): Free confidential support.
• Apprenticeships: Learn while you earn with supported programmes.
• Seasonal Incentives: Extra rewards during key times of the year.
• Anniversary Awards: Celebrate 3 and 5 years in style.
• Unlock Higher Earning Potential: Step up and watch rewards grow.