Shift Manager

Ben Benson - Central Leeds; Ledston; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

28 days holiday + birthday off

Culture budgets for recognition

Regular companywide incentives

Wagestream access

Discounts platform

Employee of the Month recognition

Team socials and events

Uniform provided

Job summary

Wingstop is seeking a Shift Manager to lead smooth, successful shifts and develop the team in our UK restaurants. You will ensure high standards for service, food quality, and cleanliness, while delivering a great customer experience.

You’ll motivate the team, step in during busy periods, and lead by example to drive strong operational performance. This hands-on role operates on-site in a dine-in, takeout, and delivery environment.

Qualifications

• Previous experience in a supervisory or team leader role.
• Strong communication and organisational abilities.
• Hands-on, proactive leadership style.

Responsibilities

• Leading shifts and supporting your team on the floor.
• Delivering fast, friendly, and consistent customer experiences.
• Coaching and developing Crew Members.
• Ensuring food quality, cleanliness, and safety standards are met.
• Supporting stock control and daily operations.

Skills

Supervisory experience

Hands-on leadership

Communication skills

Organization skills

Team player

Job description

At Wingstop,
we’re not just in the chicken business, we’re in the flavour business. Creating
memorable experiences for our customers and team is what we do best, and we’ve
got the Awards to
prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s
Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the
Role

As a Shift
Manager, you’ll take the lead in running smooth, successful shifts while
supporting and developing your team. You’ll be responsible for maintaining high
standards across service, food quality, and cleanliness, ensuring every customer
has a great experience.

You’ll
motivate the team, step in where needed, and keep everything on track during
busy periods. This is a hands-on role where you’ll lead by example, build team
confidence, and play a key part in delivering strong operational performance.

This role is
based in one of our restaurants where customers can dine in, as well as order
takeaway and delivery. As a Shift Manager, you’ll lead from the front during
busy shifts, supporting your team, driving standards, and making sure every
customer leaves with a great experience.

What You’ll Be Doing

• Leading shifts and supporting your
  team on the floor
• Delivering fast, friendly, and
  consistent customer experiences
• Coaching and developing Crew Members
• Ensuring food quality, cleanliness,
  and safety standards are met
• Supporting stock control and daily
  operations

What We’re Looking For

• Previous experience in a supervisory
  or team leader role
• Confident, hands-on leadership style
• Strong communication and organisation
  skills
• Positive, team-first mindset

Our Values

Authentic.
Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

Here at
Wingstop, it’s all about the people, the passion, and the energy. We’re more
than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s
voice is heard, growth is encouraged, and effort is recognised. From day one,
you’ll be part of a culture that celebrates teamwork, rewards ambition and
thrives on bringing energy to every shift. Whether you’re learning new skills,
leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in
everything we do. We are fast-paced, high-energy, and all about delivering
great experiences for our customers and our people.

It’s more
than just a job. It’s a place to build confidence, make mates, and be part of
something that’s growing fast.

• Quarterly Bonus
• Flexible Rota
• Free food on every shift
• 28 days holiday + birthday off
• Culture budgets allocated to every restaurant
  for recognition
• Regular companywide incentives

Grow With Us

• Step Up Programme
• Structured leadership development
• Clear progression into Assistant
  Manager roles
• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Diversity & Inclusion

We celebrate
individuality and are dedicated to fostering a diverse and inclusive workplace.
As an equal-opportunity employer, we are committed to creating a supportive
environment for all. If you require any adjustments during the recruitment
process to perform at your best, please let us know - we’re here to assist you.

AI Disclaimer

AI can be a
useful tool - and we understand many candidates use it for support. That said,
we’re really interested in you, not an AI-generated version of you.

We want to
hear your voice and understand your real experience. Applications or interview
tasks that rely heavily on AI may not give us an accurate picture of who you
are. Bring your authentic self to the process - that’s who we’re excited to
meet.