Shift Manager

McDonald’s; Gloucester; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid sick leave

Tuition reimbursement

Paid vacation

Employee discounts/mcDPerks

Free uniforms

Free meals

Job summary

McDonald’s Gloucester is seeking a Shift Manager to lead a fast-paced restaurant, drive performance, and ensure an outstanding guest experience. You will supervise daily operations, manage crew performance, and uphold food safety, quality, and cleanliness.

The role emphasizes staff training, task delegation, and reporting to help the restaurant meet its goals alongside the General Manager. Flexible scheduling and 18+ eligibility are highlights of this franchised opportunity.

Qualifications

• Customer service excellence and problem-solving abilities.
• Leadership experience in fast-paced environments is preferred.
• Flexibility to adapt to schedule changes and shift coverage.

Responsibilities

• Lead internal functions such as Employee Training, Food Safety, and Inventory Management.
• Delegate tasks, monitor progress, and ensure targets are met.
• Support the General Manager in achieving restaurant goals and performance metrics.
• Oversee kitchen operations including food quality, safety, cost control, and new menu items.
• Hire, train, and schedule staff to meet sales and profit objectives.
• Deliver excellent guest experiences and maintain organized service areas.

Skills

Customer service

Leadership

Team management

Communication

Flexible schedule

Job description

# Shift Manager* English## Job Description**Now Hiring: Shift Managers - Competitive Pay!**We are looking for dedicated and motivated **Shift Managers** to join our team! This is an exciting opportunity to lead a team, drive performance, and ensure an exceptional customer experience in a fast-paced and dynamic environment.**Perks & Benefits:*** **Competitive Pay**: $17.00–$19.00 per hour* **Flexible Scheduling** to accommodate your lifestyle* **Paid Sick Leave** to ensure your well-being* **Tuition Reimbursement** and/or **Educational Assistance** to support your career development* **Paid Vacation** opportunities* **Employee Discounts/McDPerks** at popular retailer & other discounts* **Free Uniforms** and **Free Meals** every shift**Your Role as a Shift Manager:**As a **Shift Manager**, you’ll take on a leadership role, ensuring that our restaurant maintains high standards of service, food quality, and cleanliness. You’ll be responsible for supervising the daily operations, managing crew performance, and ensuring that customers receive a fast, friendly, and memorable experience.Key responsibilities include:* **Leading Internal Functions**: Manage critical areas such as **Employee Training**, **Food Safety**, and **Inventory Management*** **Delegating & Reporting**: Assign tasks to team members, monitor progress, and ensure results are met* **Driving Restaurant Performance**: Support the General Manager in achieving goals* **Kitchen Operations**: Supervise food quality, safety, cost control, and new menu items* **People Management**: Hire, train, and schedule staff to meet sales and profit objectives* **Customer Service**: Ensure all team members are trained to deliver excellent guest experiences and that key service areas are organized for optimal service* **Team Collaboration**: Partner with the restaurant team to maintain safe and efficient operations**What We’re Looking For:*** A commitment to excellence in food safety, service, and the workplace environment* Strong **customer service** skills with a focus on anticipating and meeting customer needs* Effective communication skills and the ability to make decisions in a fast-paced setting* **Leadership experience** in a restaurant, retail, or hospitality environment is preferred* **Flexible schedule** and the ability to work in a dynamic, team-oriented environment* Must be **18 years or older** to be eligible for the position**Additional Information:**We are an **equal opportunity employer** and celebrate diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other characteristic protected by law. We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. Please contact the restaurant you are applying to if you need accommodations.This position is for a restaurant operated by an **independent franchisee**, not McDonald’s USA. The franchisee is solely responsible for employment decisions, including hiring, discipline, scheduling, and staff management. If you are hired, the franchisee will be your employer, not McDonald’s USA. McDonald’s USA does not have control over employment matters at the restaurant.This job posting provides an overview of the role, but it is not a complete list of responsibilities. Team members perform a variety of tasks, and duties may evolve based on restaurant needs. Apply today to join our team as a **Shift Manager**!