Shift Manager

British Airways PLC; Gatwick; On-site; GBP 55,000 - 72,000; Full time

Job summary

British Airways Engineering Gatwick is seeking a Shift Manager to lead and motivate a team, delivering safe, compliant and high-quality engineering operations. You will model standards, drive performance, and develop staff while collaborating with unions and stakeholders.

The role requires engineering leadership, a degree or equivalent, and an Aircraft Maintenance B1/B2 licence or equivalent experience. Join us to advance engineering excellence.

Qualifications

• Engineering degree or equivalent
• Aircraft maintenance licence or equivalent
• Structured leadership experience
• Proven ability to lead technical teams
• Strong problem-solving and decision-making skills

Responsibilities

• Lead the shift's production to meet quality, safety and performance targets.
• Engage with trade unions, colleagues, stakeholders and partners through leadership and brand behaviours.
• Deliver shift performance on quality, safety, operations and customer outcomes.
• Provide a safe working environment and maintain professional standards and housekeeping.
• Develop colleagues' skills and qualifications to support engineering needs.

Skills

Leadership

Engineering knowledge

Problem solving

Communication

Team development

Education

Engineering Degree

Aircraft Maintenance B1/B2 Licence

Job description

A career without limits

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Shift Manager

An opportunity has arisen for a Shift Manager to lead, develop and motivate a team at British Airways Engineering Gatwick.

The Shift Manager is a leader in Engineering with the capacity to deliver a safe and professional engineering operation to defined business and performance matrices. The role is required to drive and maintain safe and secure working practices with professional standards of work and housekeeping. The Shift Manager role models Technical Standards, Airmanship and Collaboration across the wider engineering business.

What you'll do:

• Responsible for the Technical, Quality and Airmanship standards of the shifts production. Ensures good engineering practice is constantly delivered to maintain compliance with relevant regulations and processes.
• Drives engagement and builds effective relationships with trade unions, colleagues, stakeholders and partners by role modelling and embedding leadership and brand behaviours.
• Delivers shift performance on quality and safety, operational and customer, financial and commercial, and colleagues.
• Provide a safe working environment, drive and maintains safe and secure working practices with professional standards of work and housekeeping.
• Develop colleagues' skills, capabilities and qualifications to support the operational requirements and talent pipeline for Engineering.

What you'll bring to British Airways:

• Evidence of leading technical teams to consistently deliver high performance in an operation environment.
• Sufficient technical knowledge to challenge the status quo and implement new ideas.
• Demonstrates structured problem-solving skills to make fact-based decisions in a complex operational environment.
• Use of proven communication skills, engaging and influencing to deliver business objectives.
• Ability to develop, inspire and guide technical teams to deliver to their full potential.
• Ability to adapt leadership style to different situations.

Your experience:

• Demonstrable structured leadership or equivalent experience.
• An Engineering Degree or other suitable qualification.
• An Aircraft Maintenance B1/B2 Licence or suitable experience.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.

At British airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.