Shift Manager

Greggs; Exeter; On-site; GBP 19,110 - 24,570; Full time

Benefits offered by this job

Weekly pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health & wellbeing app

Holiday entitlement growth

Pension scheme

Employee assistance

Long service awards

Savings & discounts

Job summary

Greggs in Exeter is seeking a Shift Manager to lead the shop team during busy periods, ensuring excellent customer service and smooth operations.

You will inspire colleagues, prepare food, keep displays stocked, and maintain a clean, welcoming store. Weekly pay, colleague discount, and other benefits are part of the package.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Demonstrates natural leadership abilities and reliability.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop's high standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and managing ovens.
• Keep displays stocked with a wide range of choices.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Communication

Job description

Join us as a Shift Manager and you'll be part of a team that loves putting customers first.

As part of the management team,you'llbe responsible forlooking after the shop when the Managerisn'taround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You'lllead the way inmaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

During a typical shift you can expect to:

• Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean,tidyand presentable

What we can offer you

• Competitive paypaid weekly
• Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinksfor you to enjoy while on shift
• Paid breaksallowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing Appproviding Remote GP and Physiotherapy services
• Holiday entitlement that growsas your career grows with us
• Colleague share plansto help you invest and save for your future
• Pension schemeto help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helplineto help with your wellbeing
• Longserviceawardscelebrating key milestones in your career
• Savings and discountsfor your everyday shopping, leisure and wellbeing

About you

You’llbe reliable anddemonstratenatural leadership abilities, with a passion for delivering exceptional customer service.

You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.