Shift manager

J D Wetherspoon; Exeter; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading pub chain in Exeter is seeking a dedicated Shift Manager to oversee pub operations while supporting the team and ensuring excellent customer service. The role involves leading a flexible team, motivating staff, and maintaining high operational standards. Competitive salary of £28,167, with opportunities for training and career advancement. Benefit from a comprehensive pay and perks package, including bonuses and discounts.

Benefits

28 days paid holiday

Company sick pay

Bonus scheme (up to 25% of salary)

Employee discount

Free shares after 18 months

Pension scheme

Loyalty reward for additional holiday

Qualifications

• Ability to motivate and lead a team effectively.
• Open to flexible working hours across various shifts.
• Strong customer service and communication skills.

Responsibilities

• Ensure compliance with company standards and legislation during shifts.
• Support and motivate team members to deliver high standards.
• Manage customer interactions and maintain pub operations efficiently.

Skills

Team leadership

Customer service

Problem-solving

Flexibility

Job description

Job Ref: 643028

Job Title: Shift manager

Location: The Imperial, Exeter

Salary: £28,167

Closing Date: 08-12-2025

Vacancy Description

A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub’s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.

We’re looking for people with personality, a can‑do attitude and not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award‑winning training programme and a competitive pay and benefits package.

Pay & Benefits

• Starting salary of £28,167, increasing to £29,363 after training (additional pay-weighting within the M25 and at other selected locations)
• 40‑hour working week
• 28 days paid holiday
• Company sick pay (after a qualifying period)
• Bonus scheme (up to 25% of salary)
• Complimentary meal and drink at work
• Off‑duty employee discount of 20% (food, drinks and hotel accommodation)
• Free shares in the company (after 18 months’ service)
• Pension scheme
• Loyalty reward (additional holiday, after five years’ service)
• Future pub management opportunities

The Role

• When running a shift, take responsibility for the pub’s operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management
• Lead, support and motivate the team
• Prioritise tasks, delegate and problem‑solve
• Work a variety of shifts across the week (including front of house and in the kitchen)
• Deliver high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.

Read more about our shift manager role.

Hours Per Week: 40

• Monday: Flexible
• Tuesday: Flexible
• Wednesday: Flexible
• Thursday: Flexible
• Friday: Flexible
• Saturday: Flexible
• Sunday: Flexible