Shift Manager

Hewett Recruitment; Droitwich Spa; On-site; GBP 43,000; Full time

Job summary

A leading recruitment agency in Droitwich is seeking a Shift Manager to oversee warehouse operations. You’ll manage teams, ensure compliance with health and safety legislation, and drive operational performance. The ideal candidate has proven experience in leadership roles and is skilled in process improvement. This full-time position offers a competitive salary of £42,500 and a structured work schedule.

Qualifications

• Proven experience in warehouse or logistics leadership.
• Confident in managing teams and driving performance.
• Understanding of Health & Safety legislation.
• Experience in process improvement and resource planning.

Responsibilities

• Implement and review workplace safety policies.
• Ensure compliance with UK legislation.
• Manage labour planning and attendance.
• Lead and develop team members.

Skills

Warehouse leadership

Operational performance management

UK Health & Safety compliance

Process improvement

Excellent communication

Problem-solving skills

Job description

Shift Manager

Location: Droitwich
Salary: £42,500
Hours of Work: Monday to Friday 8am to 5pm & 4 on / 4 off across Monday to Sunday 1:30pm to 10pm.

As a Shift Manager, you'll play a vital role in leading safe, efficient, and high-quality warehouse operations. You will oversee a team and ensure that operational plans are executed effectively, while driving a culture of performance, accountability, and continuous improvement. You'll also have strategic input into key operational areas, including H&S, stock, compliance, people leadership, and sustainability.

Key Responsibilities:

• Support implementation and review of workplace safety policies.
• Conduct audits and drive proactive safety culture.

• Ensure compliance with UK legislation and internal standards.
• Execute daily/weekly shift plans in line with business objectives.

• Manage labour planning, attendance, and holiday schedules.
• Oversee onboarding for new products/clients.
• Collaborate with maintenance teams for site efficiency.
• Lead and develop team members, including succession planning.
• Handle complex HR matters, including grievances and disciplinaries.
• Foster a culture of respect, accountability, and well-being.
• Promote Lean methodology and continuous improvement.
• Track and report on KPIs; drive initiatives to enhance efficiency.
• Maintain strong cross-departmental communication.
• Lead on quality assurance and compliance strategies.
• Champion digital tools and process automation.
• Manage stock integrity, forecasting, and end-of-period counts.
• Implement ESG initiatives at warehouse level.
• Monitor environmental performance and support sustainability targets.

Requirements:

• Proven experience in warehouse or logistics leadership.
• Must be confident managing teams and driving operational performance.
• Understanding UK Health & Safety legislation and compliance.
• Experience with process improvement and resource planning.
• Demonstrates excellent communication, leadership, and problem-solving skills.
• Is aligned with values around diversity, equity, inclusion, and environmental responsibility.