SHIFT MANAGER

Honest Burgers; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Cardiff is seeking a passionate Shift Manager to enhance customer experiences through effective leadership and operational efficiency. As a Shift Manager, you will manage shifts, ensure food safety compliance, and develop your team while supporting upper management. This role offers great earning potential, diverse benefits, and the opportunity for professional growth. Join us in providing excellent hospitality and create memorable moments for our customers.

Benefits

Up to £1000 Refer a Friend scheme

Complimentary team food & soft drinks

VIB (Very Important Burgers) allowance

Qualifications

• Eager and hardworking with a passion for hospitality and great food.
• Ready to support General and Assistant Manager in leadership responsibilities.
• Strong understanding of food safety and health compliance.

Responsibilities

• Manage shifts and ensure smooth operations.
• Support training and coaching of the floor team.
• Improve service and restaurant performance continuously.

Skills

Leadership

Customer service

Food safety compliance

Job description

Shift Manager - Cardiff

What we offer You :

• £13.10 - 18.10 per hour OTE (including service charge - our data says you can earn between £1 to £5 per hour on top of your pay)
• Service charge split equally (100% goes to the team)
• Guaranteed full time or part time contracted hours
• Complimentary team food & soft drinks while on shift
• VIB (Very Important Burgers) – £100 / month, food & drink allowance off shift
• Your birthday off work, fully paid
• 28 days holiday (inclusive of bank holidays)
• Up to £1000 “Refer a Friend” scheme (T&C apply)
• Access to online 24 / 7 GP
• Hospitality, retail and gym membership discounts
• Cycle to work scheme
• Enhanced company sick pay, after your first year with Honest
• Enhanced maternity or paternity pay, after your first year with Honest
• Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc.

Progression opportunities :

You will have the opportunity to progress to an Assistant Managers level within Honest.

The role and You :

We’re looking for a Shift Manager who believes in the power of “old school” hospitality and great, fresh food to make someone’s day. We host our customers just like we host our family, and we always give our 100% to create that great experience. In addition to being an eager and hardworking Shift Manager, you will be ready to support your General and Assistant Manager in leadership responsibilities. You will be the perfect link between the floor team and management, working closely with your General and Assistant Manager you will be supporting in managing everything from standards and efficiency to your team’s happiness. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers.

Areas of responsibility :

• Managing shifts
• Managing Food Safety and Health & Safety compliance
• Supporting in training and coaching the floor team
• Supporting in compliance & Reporting
• Constant improvement to the service and restaurant’s performance

We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone. This means your name, age, race or gender doesn’t need to be on your CV. If you’d rather take it off, that’s good with us.