Shift Manager

Greggs Plc; Broadstairs; On-site; GBP 25,000 - 32,000; Full time

Job summary

A popular UK food retailer is looking for a Shift Manager to join their team in Broadstairs. You will lead and motivate your team to deliver outstanding customer service in a fast-paced environment. Responsibilities include inspiring staff, managing in-store operations, and maintaining shop standards. Previous supervisory experience in a customer-focused setting is essential. Competitive pay and numerous employee benefits offered.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks during shift

Paid breaks

10% profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Confidential employee assistance

Long service awards

Shopping discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• A passion for delivering exceptional customer service.
• Ability to support an inclusive culture.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example and serve customers in a friendly manner.
• Ensure displays are fully stocked and shop maintained.

Skills

Leadership

Customer Service

Team Motivation

Job description

Overview

Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

If you meet the availability requirements for the role, apply now!

Benefits

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing