Shift Leader - Wholesale Branch Ops & Service Lead

Booker Group plc; Haverfordwest; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Booker colleague card

Tesco discount 10%–15%

Tesco Mobile discount 10%

Cycle to work scheme

Share Save scheme

Pension

Job summary

Booker Group plc is seeking a Shift Leader at its Haverfordwest branch to support the Area Manager in maintaining health, safety, and legal compliance while delivering excellent service to customers. The role offers exposure to a fast-moving retail environment and opportunities to develop within a thriving wholesale business.

You will be responsible for opening/closing, supervising staff, and maintaining a strong customer-focused culture across the branch, with emphasis on teamwork and

Qualifications

• Experience supervising or managing a team.
• Proven ability to coach, motivate and guide a team and hold people accountable.
• Practical experience in retail/wholesale trade.

Responsibilities

• Open and close the branch and manage day-to-day operations with a focus on health and safety.
• Support a Health, Safe and Legal culture and keep staff informed of H&S updates.
• Ensure a clean, tidy and safe working environment and compliance with policies and training.
• Lead by example and model the Code of Business Conduct and Win Together Behaviours.
• Champion diversity and inclusion and deliver great service and availability to customers.

Skills

Team leadership

Coaching

Communication

Job description

Booker Group plc is seeking a Shift Leader at its Haverfordwest branch to support the Area Manager in maintaining health, safety, and legal compliance while delivering excellent service to customers. The role offers exposure to a fast-moving retail environment and opportunities to develop within a thriving wholesale business.

You will be responsible for opening/closing, supervising staff, and maintaining a strong customer-focused culture across the branch, with emphasis on teamwork and