Shift Leader — Retail Excellence & Team Coach

Tesco PLC; Kempston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail chain is seeking a Shift Leader to join their team in Kempston. In this role, you will coordinate daily store operations, manage a team to ensure excellent service, and handle customer queries. Key responsibilities include ensuring the store's cleanliness, safety, and efficient product replenishment while supporting the Store Manager with operational duties. Ideal candidates will have strong leadership skills and a commitment to customer satisfaction.

Responsibilities

• Coordinate the team to deliver a seamless shopping experience.
• Open and close the store as per duty cover.
• Support Store Manager with operational queries.
• Ensure store cleanliness and product replenishment.
• Manage customer queues proactively.

Skills

Customer service

Team coordination

Health and safety

Problem-solving

Job description

A leading retail chain is seeking a Shift Leader to join their team in Kempston. In this role, you will coordinate daily store operations, manage a team to ensure excellent service, and handle customer queries. Key responsibilities include ensuring the store's cleanliness, safety, and efficient product replenishment while supporting the Store Manager with operational duties. Ideal candidates will have strong leadership skills and a commitment to customer satisfaction.