Shift Leader-Luton £13.78 p/hr +£290 car allowance p/month

Retail Limited; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail services company is seeking a Shift Leader in Luton to manage teams delivering stock taking services. The role requires overseeing a team of 60 stock counters, ensuring compliance with procedures, and providing exceptional customer service. Applicants should have a full driving license and strong communication skills. Night shifts and flexibility are part of the job. A competitive hourly pay is offered along with additional benefits.

Benefits

Paid holiday

Financial advice

Ongoing training

Progression opportunities

Qualifications

• Full driving license required.
• Customer service experience is essential.
• Basic IT proficiency needed.

Responsibilities

• Manage teams of up to 60 stock counters.
• Deliver accurate stock counts within time frames.
• Ensure compliance with procedures on all sites.
• Monitor and improve team productivity.

Skills

Outstanding customer service skills

Effective communication

Basic IT skills

Time management

Ability to work under pressure

Job description

Shift Leader

Salary: £13.78 per hour inclusive of holiday pay (£12.30 per hour + £1.48 holiday pay) and £290 per month car allowance. Location: Luton.

You will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client’s sites. Shifts vary in length; you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.

Working Hours

• Days: Monday – Sunday (up to 5 days in a 7‑day working pattern; flexibility possible)
• Shift times: Evening / Night shifts

Benefits

• Stream benefit – track, save and access up to 50% of wages prior to payday
• Financial advice provided
• Paid holiday, full‑time / permanent salaries, expenses paid, ongoing training, progression opportunities, overseas opportunities

Responsibilities

• Ensure correct procedures and processes are followed
• Deliver exceptional customer service standards on all sites
• Complete stock counts accurately and within the given time frame
• Monitor team productivity and improve where possible

Person Specification

• A full driving licence
• Outstanding customer service skills
• Effective communication at all levels
• Basic IT skills
• Remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Additional information

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high‑level stock. This role requires working unsociable hours, early mornings or night shifts, and therefore we are unable to hire anyone under 18 years of age. Full training in our systems and client procedures will be provided. We look forward to receiving your application.

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