Shift Leader: Lead Store Ops & Customer Service

Tesco; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in Milton Keynes seeks a dedicated Shift Leader to oversee daily operations, support staff, and ensure excellent customer service. This role offers a starting pay of £14.76 an hour, with guaranteed minimum hours. Candidates should have strong communication skills and the ability to work in a fast-paced environment. Join us for a rewarding career where you can influence improvements and provide exceptional service to our customers.

Benefits

20 days holiday plus personal day

10% store discount

Access to wellbeing services

Life cover and pension plan

Uniform provided

Qualifications

• Must be 18 years or over to apply.
• Strong customer service skills are essential.
• Previous experience in a retail environment is beneficial.

Responsibilities

• Oversee store operations during shifts.
• Support and guide colleagues.
• Ensure customer satisfaction and store cleanliness.
• Facilitate communication within the team.

Skills

Customer service

Leadership

Decision making

Communication

Flexibility

Job description

A leading grocery retailer in Milton Keynes seeks a dedicated Shift Leader to oversee daily operations, support staff, and ensure excellent customer service. This role offers a starting pay of £14.76 an hour, with guaranteed minimum hours. Candidates should have strong communication skills and the ability to work in a fast-paced environment. Join us for a rewarding career where you can influence improvements and provide exceptional service to our customers.